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STATE FARM HAIL-CLAIM LITIGATION

20261110-9261110001-oklahoma-insurance-department-order-adopting-state-farm-examination-report.pdf

Oklahoma · Filed 2026-11-10 · 36 pages · Download the PDF

What this document says (first page, verbatim)

BEFORE THE INSURANCE COMMISSIONER OF THE STATE OF OKLAHOMA INeRE: Examination of STATE FARM FIRE AND CASUALTY COMPANY (Targeted Market Conduct Examination) ) ) ) ) ) ) ) Fl LED NOV 1 o':-2026 INSURANCE COMMISSIONER Case No. 22-&J��A ORDER ADOPTING REPORT OF EXAMINATION COMES NOW the State of Oklahoma, ex rel. Glen Mulready, Insurance Commissioner, and issues this Order adopting the Report of the Targeted Market Conduct Examination for State Farm Fire and Casualty Company (the "Report") based on the following: JURISDICTION 1. …

Key terms in this filing

denial ×21 · unseal ×5 · roof replacement ×3 · protective order ×2 · OG 75-160 ×1 · bad faith ×1 · Xactimate ×1

Notable passages

PAGE 19 · denial

Oklahoma Insurance Department Market Conduct Examination State Fann Fire and Casualty Company provision, condition, or exclusion is included in the denial. A denial slta/1 be given to any claimantin writing, andtlte claimfile oftlteproperty or casualty insurer shall co1ttai1t a copy of the denial. If there is a reasonable basis supp01ted by specific information available for review by the Commissioner that the first …

PAGE 11 · denial, bad faith, unseal

… complaint files. Subsequent to the review of claim files provided by the Company, the OID determined a more in-depth review ofwind/hai I roof claims that were denied and/or closed without payment (collectively referred to as "CWOP") was appropriate. Further claims investigation was conducted through the utilization of professional engineers with experience in evaluatii1g wind/hail and storm damage to roofs. The opin …

PAGE 18 · denial

… e type of product. • Chapter 20, Standard 8-Claim files are reserved in accordance with the regulated entity's established procedures. • Chapter 20, Standard 9-Denied and closed-without-payment claims are handled in accordance with policy provisions and state law. • Chapter 20, Standard 1 0-Cnnceled benefit checks and drafts reflect appropriate claim handling practices. • Chapter 20, Standard 1 1-Claim handling pract …

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